Frequently Asked Questions

We provide services across major cities like Kuala Lumpur, Penang, Kuala Selangor, Genting Highlands, Melaka, Cameron Highlands, Johor Bahru, and more — including custom routes upon request.

Absolutely! We offer fully flexible services where you can create your own schedule and stops.

You may request changes up to 24 hours before the scheduled date; however, approval will depend on the driver and the car’s availability.

We recommend booking at least 24–48 hours in advance to secure your preferred date and time, especially during peak seasons.

Yes, once your booking is confirmed, a 30% deposit of the total amount is required to secure your reservation. The remaining balance can be paid either before the ride or via on-spot collection from the driver on the day of service.

Yes, our quoted prices include the driver, van, fuel, and toll charges — no hidden fees.

We accept payments via cash, online transfer, and e-wallets.

Our drivers are able to communicate in English, Chinese (Mandarin/Cantonese), and Malay, ensuring a smooth and comfortable experience for both local and international travelers.
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